From its UK headquarters (Click here to find us) Hiden Analytical maintains contact with its users and user communities through local offices throughout the world.
Hiden Analytical UK Headquarters
420 Europa Boulevard
Gemini Business Park
Phone: +44 (0) 1925 445225
Fax: +44 (0) 1925 416518
If you have concerns regarding the performance of your Hiden system, we can review data files and provide instrument tuning tips to optimise your system performance. Hiden Analytical mass spectrometers can be operated by our service department over the internet, enabling our service engineers to take control of your Hiden system, and make tuning function adjustments on-line in real time. We also offer worldwide site visits, customer support and consultancy services. Click here to see our Service section.
Hiden Analytical support provides:
This section contains useful customer support information for existing system users. Click here to visit our Support section.
We constantly strive to improve our products and maintain consistent high levels of customer service. Can you spare a few moments to tell us how we're doing? Click here to fill in a Customer Feedback Form.