Accueil SAV / Pièces
Service

   

Phone: +44 1925 445 225
Fax: +44 1925 416 518

 

Click here to Contact us through our Online Contact Form.

 

Parts/Spares
   

Click here to view our item lists.

 

These tables provide a listing of the current, relatively small, selection of most commonly requested items from our full parts/spares catalog.

 

Note: In order to provide you with a quote for parts/spares we will require either your instrument serial number or works reference number.

 

Click here to view Contact Details for Hiden Analytical.

 

Shipping Documentation

Information covering some specific issues relating to health and safety and origin of equipment, and which may be required (by Hiden and/or the Authorities) before goods are shipped for repair or replacement.

 

Click here to view instructions for Returning Items to Hiden Analytical for EU Customers (including the UK).

 

Click here to view instructions for Returning Items to Hiden Analytical for Non-UK Customers.

 

Click here to download the Contamination Status of Returns form.

 

Packing Guidelines

Preparing goods for shipping.

 

How NOT to prepare goods for shipping.

 

 

 

Customer Feedback

 

We constantly strive to improve our products and maintain consistent high levels of customer service. Can you spare a few moments to tell us how we're doing? Click here to fill in a Customer Feedback Form.